After-sale service
The technical specialists of the DDB after-sales team will provide 24-hour hotline services for you throughout the year without any holidays. At the same time, we offer free quick analysis and consultation for malfunctions to ensure your normal use. We will always be with you.
Customer is king Hotline
400-166-0129
Installation & Operation Services:
Regular robotic arm operation training courses;
On-site factory installation design with full technical support;
Remote installation assistance via videos/tools;
Comprehensive technical documentation.
Daily After-Sales Services:
Global 7×24 after-sales service.
Full-range spare parts warehouse to ensure timely replacement and repair of components;
Provision of daily maintenance (lubrication, component inspection) and fault troubleshooting methods;
Regular follow-ups to collect usage feedback via phone or email for service process optimization.
Let's provide you with quality solutions
Are you interested in a product, need a consultation or would like to have a quote?
Our Partner
Starting with the business of injection molding processing robotic arms, the company has continuously expanded its service scope, providing customers with one-stop automation solutions ...
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